Thomas Ridley handles all information supplied to us by our customers and registered users of our website with the utmost care and confidence. We use computer security measures including firewalls, strong passwords and data encryption to keep your information stored safely on a highly secure server. All physical copies of data are stored in a locked safe and may only be accessed by authorised personnel who require access to the data and require that access to fulfil their job responsibilities.

We will handle your personal information as confidential (although we reserve the right to disclose this information in the circumstances described below).

All information provided to us is held securely and protected under strict security measures to prevent unauthorised access. We will not sell or rent your personal data to other parties.

Your information

By using our website and signing up for a customer account, you agree for the following information to be collected about you:

  • Information provided at the time of signing up or using any service including but not limited to; names, addresses, contact numbers, email addresses.
  • Transaction details of orders placed on our website.
  • Internal site search behaviour, language, traffic data and location data.

By agreeing to our Terms & Conditions you allow us, on occasion, to email you with relevant special offers/services or details on new products we feel may be of interest to you. These mailings will be relevant to our industry and you can, at any time, opt out of receiving these mailings by contacting us by email with 'opt out' in the subject header of your email. Please note that you will not be able to unsubscribe from system emails such as order confirmation, dispatch and order follow-up emails.


Our site-wide Norton Symantec Secured Seal EV Pro SSL certificate uses ECC (Elliptical Curve Cryptography), the most powerful encryption algorithm in existence, with 64,000 times stronger encryption and full authentication. Website Scanning: With automatic daily malware and weekly website vulnerability assessment. Our Secure Site SSL certificate using 256-bit encryption and 3 algorithms plus extended validation secures transactions and sensitive data.

Thomas Ridley accepts all major credit and debit payment cards on our website.

Payment will be taken immediately upon our acceptance of your order. All financial or credit card data that you supply will be processed and stored by PayPal. PayPal will be responsible for storing your financial details securely and in accordance with their own privacy policy, which you can view here. PayPal comply with the Payment Card Issuer (PCI) requirements on data security, and any payment card information and other financial details collected by PayPal will be stored and used in accordance with those security standards.

Please note that Thomas Ridleydonot store any of your financial details.

Changes to our privacy policy

We may change our privacy policy at any time. Continued use of our websites signifies that you agree to such changes.


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